Pricing & Billing

Do I have to pay sales tax?

You may have to pay import duties in your own country but otherwise no further tax is payable.


I have a question on my charges.

You may compare your order history, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.


I need a copy of my receipt/invoice.

Please email us and we will email you a copy or you can log into your customer portal and print it off at any time.


When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).


When will my credit card be charged?

Your credit card will be charged on placing an order.