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Handmade By ’me’ - Terms of Business
Q: What deposit is required?
A: Minimum £20 or 40% of the total order whichever is the greater. This is non refundable. The balance due depends on whether you are having 1 or 2
delivery dates. With 1 delivery date the remainder is paid on collection of your invitations. With 2 delivery dates another 40% on collection of the first
part of your order, the remainder is paid on collection of your 2nd part of your order.
Q: How do I pay?
A: I do have credit card facilities, as payment,however, you can also pay by cash
(please, please do not send cash through the post), postal order, or cheque. Final payment is required before your goods are collected or dispatched.
Q: Can I choose my own wording?
A: I will print your personal choice of invite wording or I have a selection of options with a choice of font styles.
Q: Do you provide samples by post?
A: If you want to see a particular design in your chosen color scheme we charge £9.50 including Postage Click Below to order.
You will be refunded these amounts off of your Stationery order.
Unfortunately I am unable to print your own wording at this stage. I only keep one
sample of each design, so if you wish to see samples, I do actually make them just for you.
Q: When is the usual time to send out invitations?
A: On average 3 months before the wedding date. It is best calculated around the date you have to confirm your reception numbers e.g. Reception
confirmation 6 weeks before the wedding. Therefore reply date is 8 weeks (2 months) before. Usually allow 1 month for guests to reply so send invites
3 months before the wedding.
Q: How much notice is required for an order?
A: Order details need to be confirmed hopefully 6 weeks before invitations are required for posting, usually about 4 months before the wedding
date. I can normally turn around invitations within a week during most periods but it's best to ask before ordering.
Q: What are the costs for delivery?
This is updated constantly click here for full details
Q: Are envelopes and insert pages included?
A: Yes- for the cards I include printed insert sheets and white envelopes and for scrolls a postal tube is included.
Q: Is there a minimum order number?
A: There is no minimum order. It is often advisable to order a few extras, particularly with evening invites. Extras ordered after your original order has
been dispatched are classed as a new order.
Q: Do you make Placecards, Order of Service, and Thank you’s?
A: I do offer a comprehensive range of additional items to match your chosen invite design, which can be handmade also or a more basic version in the
colors of your handmade design.
Q: When should I order Placecards, Thank you cards and Order of Service?
A: In my opinion these are best confirmed once you have received your invite replies. That way you are not paying for more than you actually need. A
provisional order with deposit can be placed along with your invites, then numbers confirmed after your replies are received. This ensures that I
reserve time in my schedule to make your order.
Q: What happens if I need to change my order?
A: Increase and decrease of numbers can be changed at any time however if the order changes by more that 10% either way I need at least 3 weeks
notice before the delivery date of that part of the order.
Q: What happens if cancel part of the order?
A: If you no longer need part of your order then please notify me at least 6 weeks notice before the delivery date of that part of the order. Less than
this time then the 40% deposit of that part of the order will still be payable. Within 2 weeks of delivery 100% of the balance will be payable. This does
not apply for amendments only to cancellation.
International Orders
Q: Do you accept orders from outside the UK?
A: I certainly do, I have had orders from as far away as the USA and Singapore and India.
Q: How Do I pay?
A: I can accept credit card payments.
Or
1. Bankers foreign draft - in £ sterling, for this you can go to your bank and ask for a draft to be made out in my favour, expressed in sterling for the
full amount of your order plus postage, this would have to be posted to me prior to your order being shipped.
2. Bank transfer / telex - for this you require my banking details please contact me for these.
Q: At what rate are prices converted?
A: Prices are converted initially to your local currency at the exchange rate at the time of ordering. On the balance payment prices are converted again
to your local currency at the exchange rate at that time. You may wish to pay the full balance at time of ordering. The balance is due just prior to the
order being shipped. For this a draft, or bank transfer payment in Sterling or you can use Pay pal or world pay.
Q: What are the shipping costs for international orders?
A: This depends on the country and on the weight of the parcel. Please contact me for an estimate.